Privacy policy

This Privacy Policy describes how personal data is processed when you visit mintmerchs.com, create an account, or use the MintMerchs service.

MintMerchs is operated by Arcy SAS. MintMerchs is a product operated by Arcy Applications.

The data controller is Arcy SAS, 60 rue François 1er, 75008 Paris, France.

For any request relating to your personal data, contact: [email protected].

Depending on your use of the service, we may process:

• Identification and account data (e.g. email address, authentication identifiers).
• Service data (e.g. shop inputs, prompts, preferences, generated content, configuration).
• Usage data (e.g. pages viewed, features used, actions taken, timestamps).
• Technical data (e.g. IP address, browser type, device information, logs).
• Communication data (e.g. messages sent to support).
• Billing data processed by payment providers when you subscribe to a paid plan.

We do not intentionally collect special categories of data unless you voluntarily provide them in the context of using the service.

Personal data is processed for the following purposes:

• Providing, operating, and securing the MintMerchs service.
• Creating and managing user accounts and autonomous shop workflows.
• Improving product quality, reliability, and user experience.
• Measuring audience and understanding how the website and product are used.
• Communicating with users regarding the service, updates, or support requests.
• Complying with legal obligations and responding to lawful requests.

Processing is based, as applicable, on performance of a contract, legitimate interests (such as product improvement and security), compliance with legal obligations, and consent where required (notably for non-essential cookies or marketing communications).

The website may use cookies and similar technologies to ensure proper functioning, measure traffic, and improve the product.

Where required by applicable law, non-essential analytics or marketing cookies are used only with your consent. You may manage your preferences through your browser settings or any consent tool made available on the website.

Access to personal data is limited to authorised personnel and trusted service providers acting on our instructions, including providers of:

• Website hosting and content delivery (Cloudflare, Inc., San Francisco, United States).
• Application infrastructure hosting (OVH SAS, Roubaix, France).
• Authentication, analytics, email delivery, payment, and monitoring services.

Processors are required to implement appropriate safeguards and process data only for the purposes defined by Arcy SAS.

Some providers may process data outside the European Economic Area. Where this occurs, appropriate safeguards are implemented in accordance with applicable data protection law, such as standard contractual clauses or equivalent mechanisms.

Personal data is retained only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, and security requirements. Retention periods may vary depending on the type of data and the nature of the processing.

Subject to applicable law, you may have the right to access, rectify, erase, restrict, or object to certain processing, as well as the right to data portability where applicable.

You may also lodge a complaint with a supervisory authority. In France, this is the CNIL (cnil.fr).

To exercise your rights, contact [email protected].

We implement technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

We may update this Privacy Policy to reflect changes in the service, applicable law, or our processing activities. The date of the latest version appears at the top of this document.

MintMerchs helps users launch and improve e-commerce projects. The service does not guarantee revenue, sales, profitability, or business performance.